Customer relationship management (CRM) is the process of managing an organization’s interactions throughout the entire customer life cycle. CRM software applications support the automation of these processes and best practices. MineCRM is a web-based customer relationship management solution that is compatible on Mac and Windows. It is also available offline. The system offers standalone sales automation capabilities. Close more deals faster without spending time filling in records. MineCRM helps you identify, track, and optimize sales contacts and opportunities. Easily manage your entire sales pipeline with our simple and highly visual tool.
MineCRM helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, MineCRM offers an integrated customer interaction management.
MineCRM is for your complete sales automation by adding sales persons, agents, prospect customers, recording customer enquiries with all details, enquiry matching search, enquiry source and mode, assigning enquiries to sales people, enquiry follow up and its history, enquiry follow up reminder alerts, enquiry listing, enquiry status, hot enquiries, Sales people appointments tracking, due date alerts, auto call notice, auto reminder notice, sales analysis etc.